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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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SMBs Beginning to Embrace Augmented Reality

SMBs Beginning to Embrace Augmented Reality

There are moments when a technology solution presents itself and is simply too valuable to pass up, but they are generally few and far between. One particular solution you can use to great effect is augmented reality, and we believe that with the right implementation and support, you can overcome challenges that the future might hold.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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Tip of the Week: Use PowerPoint for More Than Presentations

Tip of the Week: Use PowerPoint for More Than Presentations

PowerPoint is one of the better-known Microsoft Office applications, primarily for putting together slideshow presentations. However, there are other ways you can use it that might not seem immediately noticeable. This week’s tip is dedicated to how you can use PowerPoint for other purposes besides slideshow presentations.

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Data Management and the Small Business

Data Management and the Small Business

All businesses need to be as efficient with their resources as possible. You might be surprised by the difference you can make simply by using your data more effectively. Stronger data management platforms, or DMPs, can put you in a better position to understand your organization’s needs, including its market and its customers. It’s time to look at how a DMP can make your business more effective and resource-efficient.

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Where Should You Host Your Telephone System?

Where Should You Host Your Telephone System?

The cloud is one of the best ways providers can make their services accessible, but not all businesses have the same needs. Some might host their cloud-based services on-site, while others might outsource the management to a third-party organization. Hosted VoIP is one of the most common ways businesses utilize the cloud, but what makes it better than the traditional on-site method of hosting? Let’s dig in.

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Tip of the Week: Learn to Use Digital Note-Taking Apps

Tip of the Week: Learn to Use Digital Note-Taking Apps

Notebooks are one of the oldest and most reliable ways of taking notes. You probably have many notebooks sitting around the office filled with information. Of course, with today’s technology growing more accessible, digital notebooks have grown in popularity. In fact, they might even be more dynamic and helpful than the traditional notepad. Here are some tips to help you get the most out of your digital note-taking solution.

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Cloud Computing and the New Businesses

Cloud Computing and the New Businesses

The latest technology can help businesses compete with even large organizations if it’s implemented properly. The cloud is one of these tools that helps new businesses take advantage of goods and services previously inaccessible to those with limited budgets and in-house assets. In fact, the cloud is one of the few solutions your organization can implement that actually grow alongside your business.

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The Medical Field is Having an IT Growth Spurt

The Medical Field is Having an IT Growth Spurt

For many industries, technology has been extremely important to the expansion and innovation of their processes and outcomes. This is especially true in the case of the healthcare industry and the advancements made to medical IT. Particularly, this has given patients a far greater scope of control over their medical records - something that healthcare providers must remain aware of to leverage these changes to their advantage.

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Tip of the Week: Collaborate Better and See Better Results

Tip of the Week: Collaborate Better and See Better Results

Collaboration is an important part of nearly every business. If there were no collaborative strategy, every task within the business would be delegated to a single person with a limited scope and mindset, placing a cap on both the task’s potential and the business’ potential.

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Defining the Different Types of Collaboration

Defining the Different Types of Collaboration

Collaboration is critical to the success of businesses both big and small, from the newest of startups to the grandest of enterprises. It’s true that there are very few businesses that are successful without collaboration, yet on an organizational level, there is a lot to consider when planning it out. It’s time to take a close look at what collaboration means for businesses, as well as how it can be leveraged in just about any form.

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Social Media Pros and Cons

Social Media Pros and Cons

As a technology, social media has been a revelation for individuals and businesses, alike. From a technology management perspective, it also has produced a lot of wasted man-hours over that time. Today, we will look at the pros and cons of social media for the small and medium-sized business, and how to get so the use of it is a net-positive position for your company.

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Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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How to Turn a Security Risk into a Security Solution

How to Turn a Security Risk into a Security Solution

Let’s face it; the office isn’t the most engaging place at all times. Repetitive tasks can make attention to detail difficult to maintain. While this might throw a wrench into operational plans, it’s not the end of the world. A major threat like ransomware, on the other hand, could be a business-ender. When a lack of engagement meets security issues, you create a whole other monster that could strike your business when you least expect it.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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Powerful Physical Security Options

Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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The Marriott Hack Exposes 500 Million People

The Marriott Hack Exposes 500 Million People

It’s nice to get away every now and then, but if you have stayed at any property under the Marriott umbrella, including St. Regis, Westin, Sheraton, or W hotel since 2014, there is a good chance that your personal information has been leaked, a spokesperson from parent company Marriott has said. They said the multinational hotel corporation will begin emailing users impacted by the leak in the coming days.

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