About Us

IT Services

Electronic Security

Knowledge Center

News & Events



Contact Us

  • Register

Prosper Solutions Blog

Want Proof that You Need to Monitor Your Solutions?

Want Proof that You Need to Monitor Your Solutions?

When discussing the practice of monitoring solutions to prevent threats, it isn’t uncommon for many businesses to put these concerns on the back burner. However, every so often, an example comes around to help inspire businesses to take their monitoring seriously. This time, the example was the arrest of 24 spammers in October for scamming American citizens by impersonating Microsoft support staff members.

Working with Microsoft’s international Digital Crime Unit, the cyber cell of the Delhi police leveraged data analytics to take down illegal call centers that had been targeting Microsoft Windows users in the United States with fraudulent tech support scam attempts.

These scams were pretty predictable, if you know how a tech support scam usually takes shape. First, the employees of the call centers would send out a manufactured notification warning their targets that their systems had been compromised, with websites created for the purpose of supporting their false claims. Once a victim reached out to them, these fraudsters would charge a tech support fee of anywhere from $100 to $500 - but since there was no problem to solve, they would steal data and install actual malware once they were granted access.

However, an employee of Microsoft named Nripenda Kashyap was able to spot these activities through his monitoring systems and thereby send word to the DCU. This report was the catalyst that resulted in raids being conducted on 10 call centers and the arrest of 24 scammers, including the owners of these businesses.

What can we take away from all this?

The first lesson to be gleaned is that there will never be a time that a technology company like Microsoft will alert you of issues that your device is having. Unless you reach out to them for assistance and initiate first contact, you are on your own. The only time that you will legitimately be notified is if you have a service provider like Prosper Solutions there to help protect your infrastructure.

Secondly, the kind of monitoring systems that Prosper Solutions offers aren’t something that your business can go without. The DCU filed a lawsuit claiming that tech support scams take 3.3 million users to the tune of $1.5 billion every year. This lawsuit was filed in 2014. How much do you think these numbers have increased since then?

Even if you try to monitor your solutions independently, there is a certain level of expertise that is necessary. Your computer will report dozens of perfectly normal, benign errors every day. An IT pro can spot the actual threat, while a layman might panic at the growing stream of issues.

If you’re intent on incorporating monitoring and maintenance into your IT management strategy, reach out to us first. Not only can we identify threats proactively, we can work to mitigate them before they have an effect.

For more information about our services, which only include remote monitoring and maintenance, give Prosper Solutions a call at (617) 369-9977.

New Collaboration Apps Building Better Businesses
Tip of the Week: Improvement Needed to Avoid Cyber...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, February 17, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Music Digital Payment Conferencing Facebook Scalability Writing Marketing UTM eWaste Productivity Business Computing Sports Windows Migration Software License IT Consultant Computing Infrastructure Hosted Solutions Emails Politics Black Market Software Touchscreen Botnet Innovation IT Support Phishing Relocation Blockchain Processing Google Wallet Business Metrics Proxy Server Displays Taxes Thank You Administration Data Warehousing Email Upgrades Productuvuty Customer Relationship Management Google Docs Download Tech Support HTML Corporate Profile Mobile Device Management Digital Server Backup Android Computer Repair Analytic IT Management SaaS Society Paperless Office Staffing Artificial Intelligence Upload User Tips Content Filtering Bring Your Own Device Vendor Management Automobile Alert Advertising Trending Vendor Mangement outsource cloud storage Gadgets Augmented Reality Avoiding Downtime A.I. Managed IT services Tablet Telephone Systems Managing Stress Consultation VPN Disaster Electricity Mobile Device Settings Virus Telephony Access Control Competition Router Piracy Internet Distribution Training Employer-Employee Relationship Networking Current Events Public Cloud IT consulting cloud computing Hard Drive Disposal Outlook Capital SharePoint Co-Managed IT Network Robot Reliable Computing Wireless Data Protection Computers Encryption Database Human Resources Experience Tech Term Environment User Error Productivity Social Engineering IBM Technology Tips Computer Accessories Windows 10 End of Support Virtualization Electronic Medical Records Accountants Mobile Technology cyber security Keyboard Cortana Privacy Visible Light Communication Memory Permissions CCTV CrashOverride Business Mangement News Compliance Mobile Computing Security Windows XP Small Business Telephone Screen Reader Smartphone Hacker Vulnerability Reading Mouse Regulations Tracking Tip of the Week Office 365 Network Management Business Cards Hacking Programming Password Notifications Computer Evernote Product Reviews Security Cameras Asset Tracking Apps Word Network Congestion Information Fraud Bandwidth In Internet of Things Apple Office Tips Desktop Office Remote Monitoring Smart Tech Data storage Storage Chromebook Username Unified Threat Management Deep Learning Company Culture Education Mobility Administrator Gmail Virtual Reality Banking Identity Theft Scam Fake News Windows 10 Social Troubleshooting Start Menu Pain Points Time Management Users Hosted Solution Project Management Solid State Drive Multi-Factor Security Hacks Flexibility DDoS Freedom of Information Lithium-ion battery Holiday Healthcare Printers Monitors Fileless Malware Excel Term Managed IT Service Laptop How To Retail Data the Internet of Things Windows 8 Fleet Tracking Application Social Network VoIP Motion Sickness Cache Webcam Dark Web Quick Tips Addiction Audit BDR Windows 7 Computing IT Support Cryptocurrency Management Samsung Browsers Google Calendar Printing Knowledge Trends Data Management Flash Communication 3D Printing Uninterrupted Power Supply cloud storage Shortcut Hard Drives Net Neutrality Securty Health email scam Disaster Recovery Equifax Money Drones Workers Modem Microchip Passwords Cost Management Windows Server 2008 Budget outsource cloud computing communications IP Address Network Security Multi-factor Authentication Micrsooft Professional Services Tip of the week Worker History Remote Computing Electronic Payment Software as a Service Emergency Backup and Disaster Recovery Congratulations Value Assessment Automation Comparison Work/Life Balance Managed IT Service Level Agreement User Tip Digital Signature Government Enterprise Resource Planning Google Maps Cabling Connected Devices Messenger PowerPoint Wireless Technology Meetings IT Mobile Security Gaming Console Running Cable Managed Service Skype Best Available CIO Maintenance Citrix Xenapp Entertainment Tech G Suite Machine Learning Wireless Headphones Patch Management Entrepreneur Data Backup Telephone System uptime Two-factor Authentication Startup Firewall clout services cloud Directions Malware Employer Employee Relationship Downloads Unified Communications Proactive IT Bitcoin Monitoring Antivirus Web Server App Google Drive Tablets Browser Data Breach USB hardware Social Networking Business Intelligence Save Money Cleaning Sync Finance Windows10 Hard Drive Licensing Device security Distributed Denial of Service Error Bata Backup HIPAA Wi-Fi Tech Terms Access Applications Heating/Cooling LiFi Virtual Assistant Bookmark Best Practices BYOD Technology Statistics Recovery Patching Customer Resource management Read Data Analysis Help Desk Documents Smartphones Big data Managed IT Services File Sharing Spyware Mobile Payment Upgrade Hack Internet of Things Redundancy Customer Service Supercomputer Microsoft Excel Information Technology Legislation Private Cloud Vendor Voice over Internet Protocol Business Management Presentation Business Business Continuity Managed Service Provider Data Loss Health IT Website Downtime Vulnerabilities Microsoft WiFi Streaming Media Safety Cost Hiring/Firing Workplace Tips Rental Service Websites Saving Time Microsoft Office YouTube Physical Security Bluetooth Legal Phone System Twitter Spam Navigation Cooperation Data Security VoIP Regulation Content Data Recovery Domains Printer Computer Malfunction Business Owner Efficiency Document Management Nanotechnology IT service Processor Medical IT Gamification Virtual Desktop Books Mobile Devices Miscellaneous Google Play MSP Language Public Speaking Analytics Outsourced IT Search iPhone WannaCry Risk Management Computer Care Google Teamwork Ransomware Intranet Hackers Going Green Business Growth Tactics Inbound Marketing Devices PDF Specifications Business Technology Unified Threat Management GDPR Television Travel Social Media User Update SSID Chrome Cybersecurity Processors IT Services IT Plan Collaboration Fiber-Optic Save Time Operating System Cybercrime Best Practice Saving Money switches Law Enforcement Text Messaging

Latest News & Events

Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Prosper Solutions can do for your business.

Call Us Today
Call us today
(617) 369-9977

150 Eastern Ave, Second Floor
Chelsea, Massachusetts 02150