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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Going Wireless? Consider These Features Before Cutting Your Telephone Cord

b2ap3_thumbnail_voip_plans_just_for_you_400.jpgModern businesses should be all about embracing improvements in both operations and communications. With a customizable and scalable communications solution, your business can enjoy the savings associated with reduced operations costs and maximum efficiency. Naturally, the same solution doesn’t fit each business; therefore, you should be aware of your needs and goals as a company before making such an important decision.

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Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

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Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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(617) 369-9977

999 Broadway, Suite 304
Saugus, Massachusetts 01906