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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed Services Can Provide a Lot of Value

Managed Services Can Provide a Lot of Value

How does your business manage its technology solutions? If you’re like most small businesses, you likely have limited technology maintenance, and not necessarily due to any fault on your part. Small businesses have limited budgets and resources available to them, making technology maintenance less accessible. Thankfully, managed services are here to make sure that you never settle for less than what your organization needs.

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Managed IT Services Bring Substantial Value

Managed IT Services Bring Substantial Value

How does your business handle IT maintenance? Chances are that your small business is in one of two situations: you either have a small internal IT department that can only accomplish a handful of tasks every month, or you have no IT department and rely on your employees to perform any maintenance. No matter how you look at it, this situation is not advantageous.

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Remote IT Can Dramatically Improve Your Business’s Functionality

Remote IT Can Dramatically Improve Your Business’s Functionality

The same business technology that worked wonders over twenty years ago is much different from the current state of office technology. Businesses could get away without a complex network infrastructure, but that’s sadly no longer the case. With multiple servers and workstations to manage, the typical small business network has more maintenance on its hands than ever before. What’s the best way to approach this maintenance?

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Managed IT Protects Your Business And Your Budget

Managed IT Protects Your Business And Your Budget

When it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.

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Prioritizing Productivity Is Easy With The Right IT

Prioritizing Productivity Is Easy With The Right IT

With productivity being so important in the modern business, it only makes sense that so much of the technology we have now--and will likely have in the future--is devoted to maximizing the amount of work that can be accomplished by one person in a given time. While not everything we will discuss is always relevant for the typical SMB, if your business continues to grow, more technologies will only become accessible over time. Here are a few technology tips to increase your organization’s productivity.

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Remote Management and Monitoring is Ideal for SMBs

Remote Management and Monitoring is Ideal for SMBs

When you experience troubles with your technology, you don’t have time to just sit around and wait for the problem to resolve itself. You need someone by your side to assist with the problem. Yet, many small businesses don’t have the luxury of an in-house IT department that can help its employees resolve problems quickly and efficiently. How can you avoid this common issue and keep downtime to a minimum in the process?

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3 Ways Managed IT Safeguards Your Company’s Digital Assets

3 Ways Managed IT Safeguards Your Company’s Digital Assets

It’s inevitable that your organization will face some hard decisions, but no choice is as painful as pulling the plug on the one thing that you’ve dumped your heart and soul into; your business. There is a plethora of problems that could cause a business to consider shutting its doors, but often there is a solution. If technology-related costs and downtime are your main problems, managed IT services can help.

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Because Getting PC Help Should Be Easy and Accessible

Because Getting PC Help Should Be Easy and Accessible

Workstations that don’t work properly can get in the way of even the most diligent of workers. If the IT department is too busy to give them immediate assistance, where can your employees turn to? If your organization has a help desk solution, workers have a great way to get the assistance they need without having to wait.

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Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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When Your Business' Hardware Fails, You’ve Got Options

When Your Business' Hardware Fails, You’ve Got Options

With computing and networking hardware shown to be unreliable over time, businesses need to have a strategy in place to fix or replace their hardware. This is especially the case when it comes to servers. Replacing a server is expensive, but when it fails, you aren’t left with a lot of choices. What’s your plan for dealing with hardware failure? Here are three options.

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How to Stop Wasting Time on Troublesome Technology Issues

How to Stop Wasting Time on Troublesome Technology Issues

Does your organization have trouble managing and maintaining its technology? Usually, this responsibility falls to an IT department, but this assumes that you actually have one. Furthermore, it’s easy for an IT department to be so busy with maintaining the state of things that they don’t have time to innovate and improve operations. What’s a business owner to do?

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What it Looks Like When Your Network is Managed Remotely

What it Looks Like When Your Network is Managed Remotely

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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3 Ways Managed Services Can Improve Operations for Every Business

3 Ways Managed Services Can Improve Operations for Every Business

When you take your broken-down technology to a break-fix IT technician, they’ll usually fix the problem, but you’ll be stuck with a hefty, per-hour rate that could easily ruin your IT budget. Unfortunately, small and medium-sized businesses often have little choice in the matter, as they can’t afford in-house technicians. Thankfully, there’s a third option for your IT solutions, and it’s called managed IT services.

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Help Desk Support is the Perfect Solution for Businesses on a Budget

Help Desk Support is the Perfect Solution for Businesses on a Budget

Imagine, for a moment, that your team is working diligently toward a goal, and even the slightest disruption could derail productivity. What happens when your team experiences software hiccups or a hardware problem that they don’t know how to resolve? Unless you have an in-house IT department, or reliable experts available at all times, you might be out of luck.

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The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

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The Top 3 IT Policies Hated By Employees

b2ap3_thumbnail_just_figure_it_out_400.jpgWhen employers and employees aren’t on the same page, conflicts arise and work grinds to a halt. This bad-for-business scenario is especially true when it comes to technology. You may not have realized this, but certain IT policies may actually be driving your staff crazy! Here are three common examples of how this plays out.

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Why a Reboot is Like a Magic Wand for Your PC

b2ap3_thumbnail_power_of_a_reboot_400.jpgHave you ever called tech support only to be answered with this generic response: “Have you tried turning it off and on again?” More often than not, a simple reboot can resolve many issues with a computer. However, you still need to be cautious of more serious issues that a reboot won't fix. Here’s how a PC reboot works, and why it’s such an effective tool for resolving PC troubles.

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Boost Your Budget’s Capital Expenditures By Outsourcing Your IT

b2ap3_thumbnail_some_additional_benefits_of_msp_400.jpgYour business offers a unique set of products or services for your chosen service area. You’re an expert in your field, but there are other parts of running a business that you may not excel at. Part of hiring new employees is shoring up weaknesses in your own business model, but why not achieve the same result by outsourcing these responsibilities to a third party?

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3 Tips to Get the Most Out of Your IT Infrastructure

b2ap3_thumbnail_rethink_your_organizations_it_400.jpgEvery business wants to be equipped with the latest and greatest IT equipment and software. Yet, due to realities like budget shortcomings, time constraints, and the lack of knowledge about IT trends, it can be difficult for the average SMB to attain that dream technological setup on their own. However, by being smart about how you approach IT, your company can still have a network that exceeds your expectations.

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Why Every Business Should Consider Outsourcing Their IT

b2ap3_thumbnail_outsourced_it_services_400.jpgThe latest technology solutions can provide incredible assets to your company, but they can be difficult to leverage properly if you’re not a professional technician. As the owner of a small or medium-sized business, you have an important decision to make: outsource your IT to talented professionals, or hire in-house IT technicians. More often than not, it’s more budget-friendly to outsource your IT.

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