Prosper Solutions Blog

Professional services have a reputation for being the important kind of work that has to be learned through experience. However, that reputation doesn’t usually cover these businesses using very much technology, because for a very long time, professional services didn’t.

Do you ever feel as though technology is letting you down? You aren’t alone, every day there are things that happen with our IT here and in the course of managing other business’ IT that makes me think to myself that if they just disconnected all this stuff, they’d be doing all of us a favor. In fact, I have a story I want to tell you to put this in perspective. 

Patches are one of the most important aspects of your technology. As with anything, technology is constantly changing, so shouldn’t your software? Today we will discuss three tips, sharing advice on optimizing your patch management process. 

Technology is something that experiences rapid change, and while it’s usually beneficial to businesses, change can often bring with it a set of growing pains. You might be able to get more done and reach more customers, but it might stretch your resources, frustrate employees, and force new processes upon your organization. When this change comes, will you lament the good old days, or will you seize the opportunity to improve your business as a whole? When it comes to technology, the answer might make or break the future of your organization.

All businesses need technology to function properly, at least to a certain extent. Depending on how heavily they rely on technology for operations, however, they will need varying degrees of support. Some businesses are fortunate enough to have an in-house IT department that can handle most any request, but others depend on employees being their own tech support option. Needless to say this isn’t the preferable scenario to be in.

Unlike the office environment, the technology used in retail has been relatively stagnant. The times are changing, though. It’s been a long time coming, but the technology used in the retail environment is finally evolving to meet the growing needs of organizations. Unfortunately, this has been met with the challenges of implementing said technology in the industry.

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

Commerce has been fully embraced by the Internet, with online stores slowly phasing out many brick-and-mortar establishments. While you may not be in too much danger, depending on what you offer, you may also have the opportunity to leverage this trend in your favor. Below, we’ve outlined a few factors to help you decide if e-commerce is the right fit for you.

Technology is critical to the success of your business. You rely on it for productivity, efficiency, and security. Your organization can’t run as intended without constant access to important data and systems. If a business can’t afford to maintain and implement adequate technology solutions, they will often pay untrained employees to do what they can, but this comes with too many risks to be effective.

IT support is one of the most important parts of any modern business simply because it’s just not feasible to run a business without any form of technology at its core. For example, most businesses rely on email and other forms of communication, whereas stores might require access to a point-of-sale software to sell their wares. Either way, it’s critical to the success of most businesses, and where there’s technology, there is bound to be someone who needs to manage and maintain it.

Network security is more than just a conscientious attempt by your staff to protect your organization’s digital assets. It’s making sure that your employees know how to handle dangerous situations, implementing preventative IT measures to eliminate potential issues entirely, and having the right technology experts on-hand to handle tough problems that can’t be solved by a few pieces of technology.

When you are looking for help with your IT maintenance, would you rather experience downtime and frustration, or would you rather not? While the right answer to this question is clear, many organizations still rely on antiquated break-fix IT support that holds them back from achieving greatness. What are the differences between traditional break-fix IT support and a managed service provider?

It’s inevitable that your organization will face some hard decisions, but no choice is as painful as pulling the plug on the one thing that you’ve dumped your heart and soul into; your business. There is a plethora of problems that could cause a business to consider shutting its doors, but often there is a solution. If technology-related costs and downtime are your main problems, managed IT services can help.

Workstations that don’t work properly can get in the way of even the most diligent of workers. If the IT department is too busy to give them immediate assistance, where can your employees turn to? If your organization has a help desk solution, workers have a great way to get the assistance they need without having to wait.

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

Technology grows at an incredible rate, and businesses need to take advantage of new features to get ahead of their competition. But is simply adopting new technology enough to get ahead? After all, new technology solutions mean nothing if your end-users don’t know how to use them.

Imagine, for a moment, that your team is working diligently toward a goal, and even the slightest disruption could derail productivity. What happens when your team experiences software hiccups or a hardware problem that they don’t know how to resolve? Unless you have an in-house IT department, or reliable experts available at all times, you might be out of luck.

Managed IT services have become a popular way for small businesses to manage their technology. Yet, there are still organizations that mistakenly think they have reasons to prefer the alternative, break-fix IT. In order to show why managed IT is superior, we want to address the top three reasons why a business would lean toward the break-fix model.