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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Information Technology: How to Handle the Inevitable

Information Technology: How to Handle the Inevitable

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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Could Your Business Benefit from E-Commerce?

Could Your Business Benefit from E-Commerce?

Commerce has been fully embraced by the Internet, with online stores slowly phasing out many brick-and-mortar establishments. While you may not be in too much danger, depending on what you offer, you may also have the opportunity to leverage this trend in your favor. Below, we’ve outlined a few factors to help you decide if e-commerce is the right fit for you.

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Why Managed Services Are a Great Option for Small Businesses

Why Managed Services Are a Great Option for Small Businesses

Technology is critical to the success of your business. You rely on it for productivity, efficiency, and security. Your organization can’t run as intended without constant access to important data and systems. If a business can’t afford to maintain and implement adequate technology solutions, they will often pay untrained employees to do what they can, but this comes with too many risks to be effective.

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Managed Services Works to Support Your Business’ Technology

Managed Services Works to Support Your Business’ Technology

IT support is one of the most important parts of any modern business simply because it’s just not feasible to run a business without any form of technology at its core. For example, most businesses rely on email and other forms of communication, whereas stores might require access to a point-of-sale software to sell their wares. Either way, it’s critical to the success of most businesses, and where there’s technology, there is bound to be someone who needs to manage and maintain it.

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Network Security Needs To Be A Team Effort

Network Security Needs To Be A Team Effort

Network security is more than just a conscientious attempt by your staff to protect your organization’s digital assets. It’s making sure that your employees know how to handle dangerous situations, implementing preventative IT measures to eliminate potential issues entirely, and having the right technology experts on-hand to handle tough problems that can’t be solved by a few pieces of technology.

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Would You Rather Trust Something That Repeatedly Breaks, Or Something That’s Managed?

Would You Rather Trust Something That Repeatedly Breaks, Or Something That’s Managed?

When you are looking for help with your IT maintenance, would you rather experience downtime and frustration, or would you rather not? While the right answer to this question is clear, many organizations still rely on antiquated break-fix IT support that holds them back from achieving greatness. What are the differences between traditional break-fix IT support and a managed service provider?

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3 Ways Managed IT Safeguards Your Company’s Digital Assets

3 Ways Managed IT Safeguards Your Company’s Digital Assets

It’s inevitable that your organization will face some hard decisions, but no choice is as painful as pulling the plug on the one thing that you’ve dumped your heart and soul into; your business. There is a plethora of problems that could cause a business to consider shutting its doors, but often there is a solution. If technology-related costs and downtime are your main problems, managed IT services can help.

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Because Getting PC Help Should Be Easy and Accessible

Because Getting PC Help Should Be Easy and Accessible

Workstations that don’t work properly can get in the way of even the most diligent of workers. If the IT department is too busy to give them immediate assistance, where can your employees turn to? If your organization has a help desk solution, workers have a great way to get the assistance they need without having to wait.

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Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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What it Looks Like When Your Network is Managed Remotely

What it Looks Like When Your Network is Managed Remotely

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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Prioritize on End-Users for a Successful IT Strategy

Prioritize on End-Users for a Successful IT Strategy

Technology grows at an incredible rate, and businesses need to take advantage of new features to get ahead of their competition. But is simply adopting new technology enough to get ahead? After all, new technology solutions mean nothing if your end-users don’t know how to use them.

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Help Desk Support is the Perfect Solution for Businesses on a Budget

Help Desk Support is the Perfect Solution for Businesses on a Budget

Imagine, for a moment, that your team is working diligently toward a goal, and even the slightest disruption could derail productivity. What happens when your team experiences software hiccups or a hardware problem that they don’t know how to resolve? Unless you have an in-house IT department, or reliable experts available at all times, you might be out of luck.

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Don’t Let These 3 Misunderstandings Keep You Away From Managed IT

Don’t Let These 3 Misunderstandings Keep You Away From Managed IT

Managed IT services have become a popular way for small businesses to manage their technology. Yet, there are still organizations that mistakenly think they have reasons to prefer the alternative, break-fix IT. In order to show why managed IT is superior, we want to address the top three reasons why a business would lean toward the break-fix model.

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3 Common IT Struggles that Every Business Owner Shouldn’t Have to Deal With

3 Common IT Struggles that Every Business Owner Shouldn’t Have to Deal With

It’s natural for a business owner to expect great things from their IT network. The problem is that technology is unpredictable, and these expectations can be shattered by faulty hardware, software hiccups, and other pains in the neck. Here are three ways that outsourcing your IT can not only meet your expectations, but exceed them as well.

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Boost Your Budget’s Capital Expenditures By Outsourcing Your IT

b2ap3_thumbnail_some_additional_benefits_of_msp_400.jpgYour business offers a unique set of products or services for your chosen service area. You’re an expert in your field, but there are other parts of running a business that you may not excel at. Part of hiring new employees is shoring up weaknesses in your own business model, but why not achieve the same result by outsourcing these responsibilities to a third party?

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Why Every Business Should Consider Outsourcing Their IT

b2ap3_thumbnail_outsourced_it_services_400.jpgThe latest technology solutions can provide incredible assets to your company, but they can be difficult to leverage properly if you’re not a professional technician. As the owner of a small or medium-sized business, you have an important decision to make: outsource your IT to talented professionals, or hire in-house IT technicians. More often than not, it’s more budget-friendly to outsource your IT.

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How Closely Do You Pay Attention to Your Software Licenses?

b2ap3_thumbnail_software_for_your_business_400.jpgEveryone in your organization has a specific set of mission-critical software titles that they need to fulfill their day-to-day responsibilities, and the business owner is no exception. As an end-user yourself, how often do you worry about your software’s licenses? You wouldn’t believe how many organizations lose time and money due to expired licenses, or fall victim to hackers selling compromised copies of software to unsuspecting folks. What are the consequences of either of these circumstances?

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Boost in Managed Services Suggests Utility Computing Growth

b2ap3_thumbnail_cloud_growth_400.jpgThe advantage of managed IT service is that it allows businesses to secure the IT support they need, without having to take on the responsibility and expense of managing these services. When coupled with the development and deployment of computing resources, it becomes clear that outsourcing IT is the smart way to go for small to medium-sized businesses looking to do more for less.

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4 Ways to Do More With Your Company’s Technology

b2ap3_thumbnail_onsite_it_support_400.jpgAs a business owner, you probably have little precious time for yourself, not to mention minimal time to think about new technology initiatives. This presents a rather troubling situation. If you don’t have time to consider IT for improving operations, your business might experience growing pains. Without technology advancement, you’re holding your business back from reaching its maximum capacity.

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