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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Our Help Desk Is a Real Benefit

Our Help Desk Is a Real Benefit

Technology support is critical to the success of businesses, but investing in these solutions presents an entirely different problem--whether or not your business can afford an in-house support team. Depending on the budget, businesses often find themselves investing in IT support that’s both counter-productive and costly. We’re here to tell you that remote support and a help desk solution can mitigate costs and help you achieve a higher return on your investment.

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Managed IT Protects Your Business And Your Budget

Managed IT Protects Your Business And Your Budget

When it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.

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Because Getting PC Help Should Be Easy and Accessible

Because Getting PC Help Should Be Easy and Accessible

Workstations that don’t work properly can get in the way of even the most diligent of workers. If the IT department is too busy to give them immediate assistance, where can your employees turn to? If your organization has a help desk solution, workers have a great way to get the assistance they need without having to wait.

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Help Desk Support is the Perfect Solution for Businesses on a Budget

Help Desk Support is the Perfect Solution for Businesses on a Budget

Imagine, for a moment, that your team is working diligently toward a goal, and even the slightest disruption could derail productivity. What happens when your team experiences software hiccups or a hardware problem that they don’t know how to resolve? Unless you have an in-house IT department, or reliable experts available at all times, you might be out of luck.

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How Your Business Would Benefit From Help Desk Support

b2ap3_thumbnail_call_center_options_400.jpgWhat if you can have one employee who’s dedicated to receiving calls and answering tech support questions from the rest of your staff? Essentially, someone having this role would be like a help desk for your business. If you don’t think you can afford filling in a seat like this, consider how much time/money a move like this would save you if employees didn’t have to waste time seeking out needed information.

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Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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(617) 369-9977

150 Eastern Ave, Second Floor
Chelsea, Massachusetts 02150