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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

CRM or ERP: Which Is Right for You?

CRM or ERP: Which Is Right for You?

At first glance, a customer relationship management (CRM) solution and an enterprise resource planning (ERP) solution might seem quite similar. They are both ways to help you get the most out of what you have using technology solutions, but they have specific uses in a business environment.

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Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

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Latest News & Events

Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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(617) 369-9977

150 Eastern Ave, Second Floor
Chelsea, Massachusetts 02150