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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Employers Aren’t the Only People with Expectations

Employers Aren’t the Only People with Expectations

The first big job of a person’s career is one of those special moments in life that can’t be beat, but if there is one thing that can do so, it’s a bigger and better opportunity elsewhere. The cold, hard realization that your employees won’t be sticking around forever might be hard to accept, but it’s one that you must consider. In order to keep your current workforce satisfied, you will need to manage your expectations, as well as managing theirs.

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There’s More to Managing Millennials

There’s More to Managing Millennials

The millennial generation has been much maligned in the business world. Whether they are being blamed for neglecting long-standing industries or being labeled as selfish and distracted, there aren’t too many superlatives that have been bandied about when describing millennial workers. The reality, however, is that millennial workers have the ability to be some of your best employees if your business is able to adjust accordingly. Today, we’ll get into how to get the most from your younger workers.

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How to Successfully Manage Your Reputation

How to Successfully Manage Your Reputation

In the business world, it’s easy to step on someone’s toes without realizing it until it’s too late. Nowhere is this more true than with anyone you provide goods or services. Managing your online reputation is especially important, as anyone could get on their social media accounts and slander your organization or write up a bad review of their experiences. We’ll show you how to mitigate the damage done.

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Are Your Vendor Relationships Actually Helping Your Business?

Are Your Vendor Relationships Actually Helping Your Business?

We’re not overestimating the importance of vendors by stating that they are literally what make your business work. The company that provides your Internet service, or the software you use to track your employees’ workflow, enables you to get work done. Operations would be impeded without the solutions these vendors offer. Of course, not all vendors provide adequate services. We’ll help you weed out the good from the bad.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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There Are Answers In Your Company’s Data

There Are Answers In Your Company’s Data

When you’re making important decisions for your business, you need solid data to back them up. Through the use of business analytics, you can take advantage of your quantifiable data to find the right decisions for your business. We’ll discuss the process of using business analytics and how it can be used to your business’ advantage.

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Three Secrets to a Successful Business

Three Secrets to a Successful Business

It takes a lot of work and determination to make a successful small business. There are countless parts that need to be managed and maintained--so many that it can be difficult to assign a priority at times. There are certain requirements that your organization must achieve in order to remain successful, but it takes a little more than just business savvy to keep your organization ahead of the game. Let’s take a look at some of the ways your business can make itself stand out and achieve success.

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Improving the Workplace Environment Through Games

Improving the Workplace Environment Through Games

A common misconception is that a workplace can’t be fun because it’s… well, work. This isn’t true, however, as there is considerable value that can come from implementing games in the workplace. Here are some of the more likely ways that your organization can benefit from some lighthearted fun in the office.

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Don’t Let Bias Influence Your Business

Don’t Let Bias Influence Your Business

Have you ever heard of the term “bias?” It has a negative connotation to it, but it’s not necessarily a bad thing. A bias can predispose you to a skewed consideration or thought when met with what is known to be a seemingly neutral stimuli. In some cases, they can cause more harm than good, which is why it’s a good thing to take another look at how you approach certain situations. Researchers have discovered several trends about why we hold certain biases, as well as how we can overcome them.

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4 Steps to Getting Started With Digital Transformation

4 Steps to Getting Started With Digital Transformation

Smart business owners always look for ways to improve the way their organization functions. Digital transformation is one of these ways, as it allows for organizations to use technology to minimize waste and enhance workflow. To help you with digital transformation, we’ll walk you through what it is and how it works.

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Why Properly Managing Your Software Licenses Should Be a Priority

Why Properly Managing Your Software Licenses Should Be a Priority

Every software your company uses comes with a license, even freeware like Google Chrome and Firefox. Often times, you’ll see the license during the installation process when you’re asked to opt into the terms and conditions. We know how easy it is to blow through the pages of legal mumbo jumbo, yet, at the very least you should have a grasp of the details pertaining to the license.

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The Fallout From Data Loss Isn’t Pretty

The Fallout From Data Loss Isn’t Pretty

Data loss: it’s not a fun term for any business to hear. However, when one considers all of the ramifications that data loss can have upon a business, it swiftly transitions from “not fun” to “alarming.” Have you taken the time to think about what losing your business’ data would really mean for your company?

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Tip of the Week: 4 Fundamentals of Good Customer Service

Tip of the Week: 4 Fundamentals of Good Customer Service

Customer service can be tricky to gauge sometimes, as you don’t often hear about a consumer’s experience unless you provide exceptional service, or if you’re not providing good enough service. The problem here is that, unless you do something to improve the customer service you provide, you could very well lose them to your competition. What are some steps that your business can take to improve customer service?

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We Salute You, Mr. Do-It-Yourself Entrepreneur!

b2ap3_thumbnail_real_entrepreneur_400.jpgProsper Solutions presents to you, “Real Men of Brilliance.” Today, we salute you, Mr. Do-It-Yourself Entrepreneur.

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Why Your Business Needs a Technology Replacement Plan

b2ap3_thumbnail_technology_replacement_plan_400.jpgEveryone understands that technology is constantly changing. However, acceptance of this reality doesn’t diminish the fact that change, even if it’s foreseeable, can be difficult to adapt to. It’s for this reason why your business needs to have a long-term technology replacement plan.

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Backsourcing Your Outsourced IT

b2ap3_thumbnail_backsourcing_it_400.jpgOutsourcing your company’s IT services is an easy way to cut back on IT costs. For years, outsourced IT has been a growing trend with more companies making the switch, but just because your businesses has outsourced its technology services, doesn’t mean that backsourcing isn’t a valid option.

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3 Simply Brilliant IT Tips

b2ap3_thumbnail_the_easier_the_better_400.jpgNobody likes it when something is overly complicated, and IT is no different. Keeping your operations simple can reduce the cost of doing business, minimize the error margin, and bring more people into the loop. Your IT infrastructure is the heart that pumps the life blood of your organization, and if you keep it simple, you'll find that most common business issues can be resolved much more quickly and efficiently.

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The 4 Sides of Risk Management

b2ap3_thumbnail_we_are_soulution_providers_400.jpgYou can't run a business and make money without spending money on risky activities, like advertising campaigns where there's no guaranteed return on investment. Did you know that it's possible to make money by investing in risk management? For all of you Cautious Carls out there, this might be a more preferred way to grow your bottom line.

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