Home

About Us

IT Services

Electronic Security

Knowledge Center

News & Events

Blog

Support

Contact Us

Prosper IT
  • Register

Prosper Solutions Blog

Want Proof that You Need to Monitor Your Solutions?

Want Proof that You Need to Monitor Your Solutions?

When discussing the practice of monitoring solutions to prevent threats, it isn’t uncommon for many businesses to put these concerns on the back burner. However, every so often, an example comes around to help inspire businesses to take their monitoring seriously. This time, the example was the arrest of 24 spammers in October for scamming American citizens by impersonating Microsoft support staff members.

Working with Microsoft’s international Digital Crime Unit, the cyber cell of the Delhi police leveraged data analytics to take down illegal call centers that had been targeting Microsoft Windows users in the United States with fraudulent tech support scam attempts.

These scams were pretty predictable, if you know how a tech support scam usually takes shape. First, the employees of the call centers would send out a manufactured notification warning their targets that their systems had been compromised, with websites created for the purpose of supporting their false claims. Once a victim reached out to them, these fraudsters would charge a tech support fee of anywhere from $100 to $500 - but since there was no problem to solve, they would steal data and install actual malware once they were granted access.

However, an employee of Microsoft named Nripenda Kashyap was able to spot these activities through his monitoring systems and thereby send word to the DCU. This report was the catalyst that resulted in raids being conducted on 10 call centers and the arrest of 24 scammers, including the owners of these businesses.

What can we take away from all this?

The first lesson to be gleaned is that there will never be a time that a technology company like Microsoft will alert you of issues that your device is having. Unless you reach out to them for assistance and initiate first contact, you are on your own. The only time that you will legitimately be notified is if you have a service provider like Prosper Solutions there to help protect your infrastructure.

Secondly, the kind of monitoring systems that Prosper Solutions offers aren’t something that your business can go without. The DCU filed a lawsuit claiming that tech support scams take 3.3 million users to the tune of $1.5 billion every year. This lawsuit was filed in 2014. How much do you think these numbers have increased since then?

Even if you try to monitor your solutions independently, there is a certain level of expertise that is necessary. Your computer will report dozens of perfectly normal, benign errors every day. An IT pro can spot the actual threat, while a layman might panic at the growing stream of issues.

If you’re intent on incorporating monitoring and maintenance into your IT management strategy, reach out to us first. Not only can we identify threats proactively, we can work to mitigate them before they have an effect.

For more information about our services, which only include remote monitoring and maintenance, give Prosper Solutions a call at (617) 369-9977.

New Collaboration Apps Building Better Businesses
Tip of the Week: Improvement Needed to Avoid Cyber...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Sunday, February 17, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Telephony Laptop CrashOverride Relocation Human Resources Google Maps Productivity Information Technology Technology Trending Websites Upgrade Business Regulations Outlook Intranet Bata Backup Private Cloud Big data Managed IT Service Telephone Data Recovery Monitoring Health Heating/Cooling Robot Data Television Communication Data Analysis Unified Threat Management Office 365 Fiber-Optic Maintenance Best Available Navigation IT Support communications Processors Avoiding Downtime Social Engineering Browser Emails Education Comparison Remote Computing Save Money PowerPoint A.I. End of Support UTM Micrsooft Migration Music Document Management Cybercrime Congratulations Sync Read Management Business Growth Encryption Phishing Assessment Content Filtering Chromebook Money Managed IT services Network Company Culture Wireless Mobile Security Unified Communications Windows10 Presentation Compliance Going Green Analytics Innovation Entrepreneur Alert Managed Service Provider Tip of the Week Applications Windows 10 Virtual Assistant Licensing Cost Ransomware Holiday Hiring/Firing Cryptocurrency Router IT service Public Cloud Artificial Intelligence Touchscreen Service Level Agreement Business Owner Text Messaging Distributed Denial of Service Patch Management Accountants IP Address Windows 10 Windows 8 Data Management Business Mangement G Suite Permissions Entertainment Microsoft Office Tactics Bluetooth Startup Specifications Patching Multi-factor Authentication Spam MSP Professional Services Data storage Citrix Xenapp Business Management Twitter Bookmark IT Telephone Systems Miscellaneous Banking Asset Tracking WiFi Streaming Media Digital Signature Programming Notifications Apps Tech Terms Tip of the week Rental Service Small Business Nanotechnology Help Desk Gmail Directions Network Security Managed IT Services Legislation Black Market Settings Troubleshooting Messenger Vendor Upload Desktop Google Wallet cloud computing Bring Your Own Device Printers Hack Data Breach Blockchain Hacks Data Warehousing Value Dark Web Managed Service Knowledge Equifax Health IT Worker Running Cable LiFi Social Networking cyber security Business Intelligence Recovery iPhone Thank You Term Addiction Marketing Windows XP Saving Time Mobile Computing Backup Electronic Medical Records Books cloud Google Play Botnet Information Content Digital Flash Collaboration Downloads Language Risk Management Work/Life Balance Storage Administrator Social Media User Error Internet of Things SSID Supercomputer Displays Virtual Desktop Current Events Tech Term Capital Users Augmented Reality Webcam uptime IT Plan Law Enforcement Software as a Service Virtual Reality Experience Excel eWaste Skype Google Docs Virus Website Workers Cybersecurity Flexibility Business Technology Emergency Network Congestion Best Practice Machine Learning Managed IT Windows Time Management Business Metrics Smartphone Inbound Marketing USB Android Hosted Solution Word Tablets Travel VoIP BDR the Internet of Things IT Services Tablet Save Time User Tip HTML Mobile Device Management Printer How To Redundancy Browsers Government Training Virtualization Computer Repair Mobile Technology Evernote IT Support Server Malware 3D Printing Wi-Fi Budget Best Practices Access Control BYOD Data Security Data Protection Processor Staffing Cache Mouse Multi-Factor Security Vendor Mangement Devices Backup and Disaster Recovery Update DDoS Regulation Society Business Continuity Cooperation Hard Drive Disposal Networking outsource cloud storage Tracking Hacker Chrome Voice over Internet Protocol Hard Drive IT Management Project Management Motion Sickness Computing Infrastructure Samsung Cabling Meetings Retail History Office Tips Gadgets Reading Proxy Server Piracy Tech Lithium-ion battery SharePoint cloud storage Competition Domains Smart Tech clout services Download Administration Database Hard Drives Windows Server 2008 Advertising Quick Tips Passwords Computers Politics Product Reviews Efficiency Upgrades Printing Unified Threat Management Hosted Solutions YouTube Smartphones outsource cloud computing Solid State Drive CIO GDPR Bandwidth Firewall Security Cameras Managing Stress Phone System Google Drive Computer Care Conferencing hardware Cost Management Two-factor Authentication Customer Service Data Backup Microchip Fileless Malware Analytic News Internet Remote Monitoring Facebook Bitcoin Computing PDF Application SaaS Vulnerabilities Electricity Security Software Processing Device security Fake News Data Loss Windows 7 Error Electronic Payment Shortcut Taxes Computer Malfunction Automobile IBM Google Calendar Scam File Sharing Disaster Recovery CCTV Hackers Saving Money Securty Computer email scam Privacy Environment Legal Screen Reader Apple Microsoft Excel Wireless Technology Uninterrupted Power Supply IT Consultant Cleaning Drones Vendor Management switches Audit Email Identity Theft Workplace Tips Digital Payment Microsoft Reliable Computing Automation Vulnerability Keyboard Operating System Sports Fraud Monitors Co-Managed IT In Internet of Things Wireless Headphones Enterprise Resource Planning Statistics Productivity Consultation User Tips Fleet Tracking Trends Gaming Console Software License Employer-Employee Relationship Productuvuty Google User Mobile Device WannaCry Office Mobile Payment Corporate Profile Paperless Office Computer Accessories Freedom of Information Gamification Medical IT Social Employer Employee Relationship Search Outsourced IT Access Antivirus App Safety Writing IT consulting Spyware Proactive IT Scalability Downtime HIPAA Business Computing Physical Security Technology Tips Finance Telephone System Social Network Documents VoIP Mobile Devices Distribution Customer Relationship Management Modem Teamwork Memory Username Business Cards Pain Points VPN Customer Resource management Start Menu Public Speaking Password Healthcare Hacking Deep Learning Network Management Mobility Net Neutrality Connected Devices Web Server Disaster Tech Support Cortana Visible Light Communication

Latest News & Events

Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Prosper Solutions can do for your business.

Call Us Today
Call us today
(617) 369-9977

150 Eastern Ave, Second Floor
Chelsea, Massachusetts 02150