About Us

IT Services

Electronic Security

Knowledge Center

News & Events



Contact Us

Prosper IT
  • Register

Prosper Solutions Blog

Our Help Desk Is a Real Benefit

Our Help Desk Is a Real Benefit

Technology support is critical to the success of businesses, but investing in these solutions presents an entirely different problem--whether or not your business can afford an in-house support team. Depending on the budget, businesses often find themselves investing in IT support that’s both counter-productive and costly. We’re here to tell you that remote support and a help desk solution can mitigate costs and help you achieve a higher return on your investment.

Is Remote Support Better?
Hiring an in-house IT department can be expensive, and it can be difficult to find a technician worth their salt. Small businesses, for this specific reason, just go without IT support, hoping to save money by avoiding maintenance entirely. Unfortunately, this comes with its own set of disadvantages, as going without technology maintenance and support can have devastating consequences. You not only risk the security of your data, but the survival of your business in the long run.

If there is no available IT help in your immediate area, you do have some options. If you choose to go with a remote IT support company, you aren’t limited by location, meaning that you can implement the best IT support out there from the comfort of your own office. Even if you don’t have any in-house IT department available, a remote IT department can help your organization stay up-and-running at all times.

Help Desk Support
For businesses that don’t have an in-house IT department, the solution at first glance might be break-fix IT, a service that only aims to resolve issues without fixing the underlying problem. Through preventative maintenance and proper constant support, organizations like yours can prevent issues from evolving and growing worse. Remote monitoring and maintenance, as well as a help desk solution, can help your business overcome barriers to its success. Problems can be resolved without an on-site visit, and employees can get the help they need when they need it.

In particular, help desk support can help your employees out by eliminating any confusion they might face regarding who to contact for help with their technology. With a single point of contact, your employees won’t waste any time in getting assistance, decreasing any downtime they might face as a result of technology issues. It’s just one way that your business can help its employees get the most out of their work day.

Does your business need a remote help desk solution? If so, you know who to call--Prosper Solutions at (617) 369-9977.

Tip of the Week: Collaboration in Microsoft Office...
How Machine Learning Can Help Our Health


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Monday, March 25, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Regulation Business Cards Equifax Co-Managed IT Data Security How To Hosted Solution Vulnerabilities User Tip Unified Threat Management Comparison SaaS Computing Infrastructure Printer Email Mobile Technology Freedom of Information Small Business PDF BYOD Password Work/Life Balance Quick Tips clout services Office Teamwork Current Events Mobile Devices Accountants Robot Television Screen Reader Social Network Mobile Payment Backup and Disaster Recovery Sports Cortana Administration Read Administrator G Suite Social SSID Settings IT Support Going Green Staffing Conferencing Black Market Social Media IT Support Hackers Windows 10 IP Address Fraud Mobile Device Management Application Processor Machine Learning Customer Relationship Management Windows Trending Website Reliable Computing Retail Data Recovery Apps Search GDPR Service Level Agreement Patch Management Error Best Practices Uninterrupted Power Supply Mobile Computing Scam Analytic Business Computing Browser End of Support Windows XP Business Owner Virtual Assistant Knowledge Data storage Tablets Tech Support Microchip Bluetooth Network Congestion Business Technology Internet VoIP WannaCry Addiction Nanotechnology LiFi Marketing Information Technology outsource cloud storage Content Filtering Bookmark Bring Your Own Device Specifications Communication Hacks Physical Security Chromebook Technology Tips Managed Service Provider Entrepreneur Startup Start Menu Skype Collaboration Virus Vendor Mangement Taxes Google Statistics Devices Gadgets Printers Cryptocurrency Gmail Antivirus Human Resources Bata Backup Health IT USB Managed IT Hiring/Firing Healthcare Server Smart Tech Cooperation Computer Repair Managing Stress Remote Monitoring Apple Telephone Google Wallet Tech Terms IT service Environment Computing Documents Connected Devices Computer Malfunction Privacy Backup Data Breach Tracking Business Continuity Politics Business Intelligence Securty Windows Server 2008 Telephone Systems Access Control Vendor Phishing Employer-Employee Relationship Wireless Technology Intranet Google Drive Paperless Office Google Docs Permissions Heating/Cooling Mouse uptime Data Tablet Virtual Desktop Consultation Office 365 Audit Bandwidth Ransomware Telephone System Save Money Entertainment Maintenance Integration In Internet of Things Best Practice Customer Resource management Emergency Digital Distribution Fleet Tracking IT consulting switches Cleaning Data Backup Security eWaste A.I. Music Hacking Chamber File Sharing Data Management Education Flexibility Monitoring Workplace Tips Thank You Cabling Government Navigation Microsoft Windows10 Device security Hard Drive Disposal User Error Modem Mobile Device Sync Touchscreen Logistics Passwords Business Growth Flash Saving Money Technology Software License Monitors Tip of the week Patching History Compliance Encryption Download Evernote Facebook 3D Printing Customer Service Gamification Software as a Service VPN Cybercrime Network Security Distributed Denial of Service Deep Learning Update CrashOverride Digital Signature Data Warehousing Hard Drives Virtualization Disaster Recovery Save Time Automation Public Speaking IBM Programming Digital Payment Tech Augmented Reality Username Disaster Outlook Lithium-ion battery Business Metrics Multi-Factor Security Computer Care Presentation Business Management Wireless Wi-Fi CCTV Scalability Visible Light Communication Data Loss Competition BDR Shortcut Access Society Vendor Management Holiday Computer Accessories Law Enforcement Upgrade Travel Operating System Managed IT services Browsers Training Chrome Upload Motion Sickness SharePoint VoIP Running Cable Managed IT Services Blockchain HIPAA Cybersecurity Term Security Cameras Memory Identity Theft Management Applications Downtime Workers User Windows 8 Risk Management Hacker Managed Service Saving Time Microsoft Office Electricity Android Microsoft 365 Storage Managed IT Service Recovery Remote Computing Router Regulations Project Management Information Keyboard Rental Service Licensing Data Analysis Unified Threat Management Phone System Google Maps Directions Assessment Domains Voice over Internet Protocol Tip of the Week Drones cyber security Mobile Security Automobile Budget Value Processors Hack Enterprise Resource Planning Malware email scam MSP Professional Services Data Protection Experience Botnet Advertising CIO Users Product Reviews Document Management Emails Multi-factor Authentication Software Private Cloud News PowerPoint Business Best Available Smartphone Electronic Payment Notifications cloud Hard Drive Windows 10 Cost Management Piracy iPhone Processing HTML IT Consultant Bitcoin Reading Network Troubleshooting App Web Server Innovation Rapid City Laptop Hosted Solutions Google Play WiFi IT IT Management Vulnerability Banking Cost IT Services Computers Tactics Downloads Medical IT Websites Relocation Social Engineering Two-factor Authentication Money Upgrades Congratulations IT Plan Office Tips Artificial Intelligence the Internet of Things hardware Proactive IT Big data Unified Communications Printing Finance Mobility Time Management Books Messenger Content Word Microsoft Excel Alert Net Neutrality Company Culture UTM Twitter Network Management Wireless Headphones Smartphones Business Mangement Miscellaneous DDoS Meetings Corporate Profile Outsourced IT Legislation Solid State Drive Fiber-Optic Language Citrix Xenapp Productivity Worker Analytics Solutions cloud storage Networking Micrsooft Redundancy Samsung Desktop Asset Tracking Virtual Reality outsource cloud computing Proxy Server Spam Trends Productivity Safety Displays cloud computing Internet of Things Supercomputer Windows 7 Inbound Marketing Legal Tech Term Productuvuty Fileless Malware Employer Employee Relationship User Tips Google Calendar Social Networking Gaming Console Dark Web Cache Telephony Public Cloud Capital Health communications Avoiding Downtime Pain Points Fake News Help Desk Spyware Database Efficiency Firewall YouTube Electronic Medical Records Migration Computer Webcam Writing Excel Streaming Media Text Messaging

Latest News & Events

Prosper Solutions is proud to announce the launch of our new website at http://www.prospersolutions.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Prosper Solutions can do for your business.

Call Us Today
Call us today
(617) 369-9977

150 Eastern Ave, Second Floor
Chelsea, Massachusetts 02150