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Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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How to Turn a Security Risk into a Security Solution

How to Turn a Security Risk into a Security Solution

Let’s face it; the office isn’t the most engaging place at all times. Repetitive tasks can make attention to detail difficult to maintain. While this might throw a wrench into operational plans, it’s not the end of the world. A major threat like ransomware, on the other hand, could be a business-ender. When a lack of engagement meets security issues, you create a whole other monster that could strike your business when you least expect it.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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Powerful Physical Security Options

Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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The Marriott Hack Exposes 500 Million People

The Marriott Hack Exposes 500 Million People

It’s nice to get away every now and then, but if you have stayed at any property under the Marriott umbrella, including St. Regis, Westin, Sheraton, or W hotel since 2014, there is a good chance that your personal information has been leaked, a spokesperson from parent company Marriott has said. They said the multinational hotel corporation will begin emailing users impacted by the leak in the coming days.

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Tip of the Week: How to Get Production Out of Your Smartphone

Tip of the Week: How to Get Production Out of Your Smartphone

With the holiday season winding down, business needs to get done, which means that organizations will be expecting their employees to get back to work and make things happen as quickly as possible. Mobile devices make this prospect much easier, as work can be done on-the-go in a flexible manner. Here are some tips to get the most out of your mobile devices post-holiday season.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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Google Play Works to Reduce Ad-Fraud

Google Play Works to Reduce Ad-Fraud

What’s a smartphone without some apps to download to it? With millions of apps to choose from, developers might often have less-than-virtuous motives that put their users at risk for their own benefit. Recently, Google has removed 22 apps from the Google Play Store that were found to contain automated click-fraud scripts. We’ll delve into what these developers were up to with these fraudulent applications, as well as how they would affect the two-million users that downloaded them.

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Tip of the Week: Neat Windows 10 Features

Tip of the Week: Neat Windows 10 Features

With Windows 10 being a major part of most business’ computing strategy, many people use it at their jobs each day. It has a lot of features not found on any other PC operating system, and more are added regularly. Today, we take a look at four features of Windows 10 that we think can really help your business.

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A Testimonial From the North Pole

A Testimonial From the North Pole

We’ve always been a proponent of preparing for the worst and hoping for the best where a business’ solutions are concerned. That’s why we were happy to receive an email from our friends at the North Pole telling us about a situation they ran into just a few days ago...

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The Top 5 Smartphones for the Start of 2019

The Top 5 Smartphones for the Start of 2019

The smartphone market is one of the oddest ecosystems in the world today. Divided between east and west, many of the largest manufacturers in the eastern hemisphere are relatively unknown to western consumers. The market slump that the smartphone industry is currently experiencing only makes it more important to closely examine the features and other improvements that these devices offer. Below, we examine five of the best options for a user’s consideration.

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Tip of the Week: Ward Off Holiday Scammers

Tip of the Week: Ward Off Holiday Scammers

It’s the most wonderful time of the year… for scammers, that is. These kinds of criminals love to take advantage of the gift-giving season. With the right tools for the job, hackers can have a field day stealing sensitive information, like credit card numbers, due to the sheer amount of stuff being purchased by consumers. It’s up to you to stay vigilant and make sure you’re not being scammed, but we have a couple of tricks you can use to stay as safe as possible.

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Why Protecting Your Google Account Should Be a Priority

Why Protecting Your Google Account Should Be a Priority

Your Google account is one of your most important assets, regardless of whether you’re a business professional or a casual user. The tricky part of using Google, however, is to make sure that you’re using this asset safely. By securing your account and valuing your Google account credentials, you can make sure your account stays safe.

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Other Options for Visual Excel Data

Other Options for Visual Excel Data

If you need to condense data into a concise and comprehensible form, Microsoft Excel is tough to beat. This is despite the fact that your average spreadsheet isn’t exactly an eye-catcher. However, Excel provides a few native options that boost your data’s visual appeal, making it more engaging and much more meaningful. We’ll review a few today.

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Technology Basics: Understanding Different “____wares”

Technology Basics: Understanding Different “____wares”

Hardware, software, malware, ransomware. These are all terms that share two things in common - you probably have heard them fairly often, and they all end the same way. This is no accident. To better understand what these programs are, let’s dig into the basics of what we mean when we’re talking about “-ware.”

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Information Technology: How to Handle the Inevitable

Information Technology: How to Handle the Inevitable

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

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Antivirus, Analyzed

Antivirus, Analyzed

Antivirus is a crucial component to any network security platform, but do you know how it works? Below, we’ll go over how your security is improved by an antivirus solution.

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Technology Basics: Print Toner

Technology Basics: Print Toner

By-in-large, most of today’s businesses are doing more to move away from their reliance on printed material. That’s not to say that nearly every business still requires the use of at least one printer. Most people believe that when your “ink” is low in your printer, the quality of the print job will suffer. This is true for inkjet printers, but for those that have laser printers, the “ink” isn’t really ink at all, it is a thing called toner. For this week’s technology basics article we will define what print toner is and how it differs from ink.

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