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Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Windows 8.1 Is Running Out of Time. Here’s What You Need to Know

Windows 8.1 Is Running Out of Time. Here’s What You Need to Know

With the release of Windows 11 on the horizon, it is important that businesses looking to implement it start to consider not only their hardware, but their strategy to upgrade away from their current operating system. But that’s a topic for another day—we’re focused today on the folks who don’t even have Windows 10 yet and are still stuck in the days of Windows 8.1, an OS expiring in 2023. Don’t get caught unawares without a plan to upgrade.

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Self-Healing Networks on the Horizon

Self-Healing Networks on the Horizon

These days, if you are not taking cybersecurity seriously, then you are waiting for something bad to happen that could potentially destroy your business for good. While the number of threats out there has increased significantly over the past couple of decades, so too has the number of powerful security options out there. In fact, one way that you can leverage these solutions to your advantage is to use “self-healing” security software, the concept for which is pretty neat.

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The Proper Use of Technology Can Be the Key to a Better Business

The Proper Use of Technology Can Be the Key to a Better Business

Modern businesses need to take advantage of every opportunity they can get in today’s crowded marketplace, almost regardless of the industry they work in. One great way to gain an advantage is to put technology in place that can significantly enhance how your business works, inside and out.

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A New Ransomware Awareness Tool is Making the Rounds

A New Ransomware Awareness Tool is Making the Rounds

Ransomware is such a major problem for computing-dependent organizations that even government agencies are getting involved, equipping businesses and organizations with tools to help themselves identify whether or not they are at risk of these attacks. The most recent addition to this group, the United States’ Cybersecurity and Infrastructure Security Agency (CISA) have made their Ransomware Readiness Assessment, or RRA, available as part of its Cyber Security Awareness Toolset.

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Tip of the Week: How to Delete Temporary User Settings

Tip of the Week: How to Delete Temporary User Settings

How often do you run out of storage space on your computer? Hopefully, never. If you notice your computer’s hard drive is filling up but you aren’t adding a lot of files to the drive, it might be temporary files such as cookies and browser cache files taking up space.

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7 Important Hardware Terminologies to Know Regarding Computing Technology

7 Important Hardware Terminologies to Know Regarding Computing Technology

As a business owner in a sector that is not necessarily dedicated to technology, chances are that you do not need to know everything there is to know about computer hardware. That being said, it helps to have a passable knowledge of the various hardware terms you might use on a daily basis. This will especially make it easier for you to talk to your technician or your service provider—whoever handles your technology.

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3 Easy Steps to a Digital Transformation

3 Easy Steps to a Digital Transformation

Technology has enabled some of the greatest changes in the business world, so it makes sense that your company should try to implement it as needed. Unfortunately, it can be a bit confusing, especially if you have not thought about it in recent years. Thankfully, there are three pillars that can hold up a digital transformation strategy and enable change for your business. 

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Tip of the Week: Shortcuts for Your Internet Browsing Convenience

Tip of the Week: Shortcuts for Your Internet Browsing Convenience

People are spending a lot of time online, especially as of late, with many working remotely and using tools and resources sourced through the Internet. In light of this, it seems to be an opportune time to review a few useful shortcuts that can help speed up one’s Internet browsing.

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You Should Be Training Your Staff on Phishing Tactics

You Should Be Training Your Staff on Phishing Tactics

Phishing attacks are a major problem that all businesses must be prepared to handle. Sometimes it comes in the form of messages or web pages designed to steal information from your employees, but other times it might come in the form of phone calls asking for IP addresses or network credentials under the guise of your IT department. It’s especially important that your staff members understand how to identify these tricks, and it all starts with phishing training.

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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The “New Normal” Has More to Do with Technology than It Doesn’t

The “New Normal” Has More to Do with Technology than It Doesn’t

The COVID-19 pandemic has forced many businesses to respond quickly and radically change operations, but despite the circumstances, productivity is still at the center of most business professionals’ minds. If we can learn more about how businesses have managed to thrive even in the face of the pandemic, we can learn more about how to succeed when things get back to “normal,” whatever that looks like, particularly in regards to technology and the role it has played over the past year and a half.

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Unsupported SonicWall Products Vulnerable to New Ransomware Attack

Unsupported SonicWall Products Vulnerable to New Ransomware Attack

A new ransomware threat has surfaced, this time targeting unpatched and end-of-life products in SonicWall’s line of Secure Mobile Access (SMA) 100 series and Secure Remote Access (SRA) products. The threat is currently being exploited in the wild, so if you utilize these devices in your business, it is your responsibility to take action to mitigate damages caused by these ransomware attacks now.

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4 Reasons to Ditch That Landline Telephone Solution and Get VoIP

4 Reasons to Ditch That Landline Telephone Solution and Get VoIP

Believe it or not, there was a time when a technology as prevalent as the landline was an exciting new solution for businesses, but that time has long since passed. These days, there are better options available for your communications needs. In fact, these modern tools might just be powerful enough to convince you to ditch your landline entirely in favor of them!

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Long-Shot Technologies that Show Some Promise for the Future

Long-Shot Technologies that Show Some Promise for the Future

When looking forward, it’s often useful to consider developing technologies to gauge what you might have access to in the future. Admittedly, a lot of these technologies can sound like a long shot at best (and ludicrous at their worst). However, some of these could very well transition into the business environment. Let’s consider a few out-there concepts that we might see gaining traction at some point in the future.

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An Investment into the Cloud is Different Than an Investment in On-Prem

An Investment into the Cloud is Different Than an Investment in On-Prem

Cloud technology has shifted the way that many businesses operate in their day-to-day, offering advantages that were once a business owner’s pipe dream. Of course, there are now different ways that businesses can embrace these advantages. Let’s compare your options to determine which one better matches up to your needs.

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Going Paperless Can Have Interesting Benefits for Your Business

Going Paperless Can Have Interesting Benefits for Your Business

No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.

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Ransomware is a Serious Problem… Here’s How to Deal with It

Ransomware is a Serious Problem… Here’s How to Deal with It

Ransomware has been a scourge to businesses for years now, with it unfortunately experiencing a renaissance of sorts as the COVID-19 pandemic came to the fore. With increased phishing attacks and other means of spreading ransomware now taking advantage of the ongoing situation, it is all the more important that these attempts can be identified and mitigated.

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The True Power of Virtual Machines

The True Power of Virtual Machines

Some companies have been in business for so long that they are still relying on legacy applications in their operational system. This could be for many reasons, but one of the biggest is that there is simply not a better option—at least, not in their eyes. Enter virtual machines, the solution that makes these kinds of businesses possible without severely compromising on network security.

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Don’t Let Your Small Business Fall Prey to These Common Security Risks

Don’t Let Your Small Business Fall Prey to These Common Security Risks

Data breaches are an unfortunate reality that businesses have to contend with, but small businesses often do not give them the consideration that they deserve. It is critical that you consider security challenges and take these risks seriously. Let’s examine how you can overcome some of the many challenges that small businesses have with cybersecurity.

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