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Prosper Solutions Blog

Prosper Solutions has been serving the Chelsea area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Have You Figured Out Your Next Technology Implementation?

Have You Figured Out Your Next Technology Implementation?

The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.

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Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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Are We Giving Virtual Assistants Too Much Leeway?

Are We Giving Virtual Assistants Too Much Leeway?

Virtual assistants have seen an increased usage in the workplace, improving general productivity, but not without placing organizations at considerable risk if left unchecked. Depending on how much you rely on virtual assistants, you might want to take a closer look at what data is being accessed by them, and the role they play in your organization.

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Tip of the Week: Follow These Steps Before You Upgrade

Tip of the Week: Follow These Steps Before You Upgrade

Why do manufacturers and developers constantly issue updates and upgrades to their software and hardware solutions? A business’s IT solutions might seem like something you want to set up and not think about ever again, but this is simply not how the cookie crumbles. This week’s tip is dedicated to why your organization needs to have a strategy in place to approach your upgrades.

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Windows 7 End of Life Sneaking Up on Some Businesses

Windows 7 End of Life Sneaking Up on Some Businesses

All good things must come to an end eventually, and Windows 7 is no different. Microsoft is officially ending its support of this operating system relatively soon, but this doesn’t mean that you should jump ship without a plan. In fact, Microsoft realizes that some businesses and organizations simply can’t make the jump in time, so they have implemented contingency plans for these companies. The problem is that it’s expensive. We’ll walk you through everything there is to know about how Microsoft is handling the end of life events for Windows 7.

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Here are 5 Trends Happening with the Internet of Things

Here are 5 Trends Happening with the Internet of Things

The Internet of Things is currently one of the most promising, yet risk-laden, information technology trends that we have today. The combination of the push for more connected devices with the lack of the security they need to remain protected, presents a considerable issue for a business’ network security. Here, we’ll examine some of the IoT’s latest trends, and how they could impact your business.

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What Are Some Features of the Smartphone of Tomorrow?

What Are Some Features of the Smartphone of Tomorrow?

The smartphone has completely changed the way that the workplace functions, providing near-constant access to all the wonders of the Internet. People can communicate in ways previously never thought possible, and the possibilities these days are indeed limitless. There are applications out there that can make life more fulfilling and business more productive.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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The Medical Field is Having an IT Growth Spurt

The Medical Field is Having an IT Growth Spurt

For many industries, technology has been extremely important to the expansion and innovation of their processes and outcomes. This is especially true in the case of the healthcare industry and the advancements made to medical IT. Particularly, this has given patients a far greater scope of control over their medical records - something that healthcare providers must remain aware of to leverage these changes to their advantage.

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Social Media Pros and Cons

Social Media Pros and Cons

As a technology, social media has been a revelation for individuals and businesses, alike. From a technology management perspective, it also has produced a lot of wasted man-hours over that time. Today, we will look at the pros and cons of social media for the small and medium-sized business, and how to get so the use of it is a net-positive position for your company.

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Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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The Top 5 Smartphones for the Start of 2019

The Top 5 Smartphones for the Start of 2019

The smartphone market is one of the oddest ecosystems in the world today. Divided between east and west, many of the largest manufacturers in the eastern hemisphere are relatively unknown to western consumers. The market slump that the smartphone industry is currently experiencing only makes it more important to closely examine the features and other improvements that these devices offer. Below, we examine five of the best options for a user’s consideration.

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Technology Basics: Understanding Different “____wares”

Technology Basics: Understanding Different “____wares”

Hardware, software, malware, ransomware. These are all terms that share two things in common - you probably have heard them fairly often, and they all end the same way. This is no accident. To better understand what these programs are, let’s dig into the basics of what we mean when we’re talking about “-ware.”

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Technology Basics: Print Toner

Technology Basics: Print Toner

By-in-large, most of today’s businesses are doing more to move away from their reliance on printed material. That’s not to say that nearly every business still requires the use of at least one printer. Most people believe that when your “ink” is low in your printer, the quality of the print job will suffer. This is true for inkjet printers, but for those that have laser printers, the “ink” isn’t really ink at all, it is a thing called toner. For this week’s technology basics article we will define what print toner is and how it differs from ink.

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Blockchain Technology Primed to Transform Healthcare

Blockchain Technology Primed to Transform Healthcare

The healthcare industry is heavily reliant on its IT. Before 2009, there were scant traces of information technology making its way into healthcare organizations in the United States, but in 2009 there was a major shift after the 111th U.S. Congress passed the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as a part of the American Recovery and Reinvestment Act of 2009. Today, IT in the health industries is prevalent, and mostly expected.

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